Camera disconnecting by itself

[papounet71]

Good morning
for some time my camera has been disconnecting and reconnecting for no apparent reason, does anyone have an idea of the problem.
I am connected via ethernet
Thank you so much

[TimG]

Hi, anything in the Log ?

[BruceH]

Does the camera reconnect if you run the discovery again, have you checked to see if the camera IP has changed, can you view the video directly from the camera, to check if the camera itself is still functioning?

[TimG]

And after that, does this camera have audio ? If not, ensure Audio is OFF in the BI5 camera settings, else the BI5 watchdog will keep stopping the camera.

[BobRoss]

Are you by any chance using Lorex cameras? This is happening to me too after a firmware update and Lorex told me there is no going back. This signal loss is occurring even when the camera are just connected to the standalone NVR so might not be BI related at all.

[TimG]

In a second thread by the OP it was found to be the audio watchdog issue I mentioned above.

In your case Lorex have created a firmware that doesn't work with Lorex nvr's ? That needs sorting at their end, but I would be scouring the internet for a method to revert the firmware.

[BobRoss]

In your case Lorex have created a firmware that doesn't work with Lorex nvr's ? That needs sorting at their end, but I would be scouring the internet for a method to revert the firmware.

Yeah, I don't know what is going on. They work for 3-4 hours then randomly loose signal for 1-3 min and then come back.

I'm trying to figure out how to flash them with compatible firmware from other manufacturers, but can't really find a good starting point.