Post
by MikeBwca » Thu Nov 07, 2019 5:45 am
I'm curious, what type of suggestion(s) did you get on that 'other' website?
What country/City are you located in?
What Cable provider do you have?
What Cable modem/Router do you have?
A screen shot of your BI Webserver page would be helpful. (You can change the Remote Access IP address before making the screenshot, then just click 'Cancel'. You don;t have to worry about the local IP addresses - not much of a security threat - they should be the same for everyone)
Also, a screenshot of the 'ipconfog' command (step 1) would be helpful.
Your local internet address should be 192.168.x.x, with the port # in the http:// field. If it says otherwise, then yes, something weird happened.
To find your actual IP address & gateway...
1. Open a cmd window. Click the start button and type 'cmd', and clink 'cmd' that appears in the list.
2. type: ipconfig
- The 'IPv4 address' is your computers ip address. This should be the ip address in the 'Local' fields of the web server.
- The Default Gateway' is your gateway, or, router address. This IP will not appear in BI.
3. Find your public ip address. Go to Google, and enter 'What's my IP'. This is the ip address that should be in the 'Remote' field of the web server.
If the web server 'Remote' field' does not match your public IP address, then click the 'Refresh' button on the web server settings page. It should change. If it does your okay, and you can stop here. But, it wouldn't hurt to continue.
If it does not change, or changed to a strange IP address, then yes, you may have been compromised.
Check if your internet connection options have been changed to use a proxy server. A proxy server will funnel all your internet activity thru them, then out to the internet. This would mean someone could monitor your activity and data.
4. Click the 'Start' button, and type 'Internet Options', Then click 'Internet Options' that appears in the list.
5. In the 'Internet Properties' window that will appear, click the 'Connections' tab.
6. Click the 'Lan Settings' button.
7. The 3 check boxes should be unchecked (clear).
If the box is checked under 'Proxy server', make a note of the address, then change it to 'localhost' with port 8080, then uncheck the box.
Click 'OK''s to save and exit.
8. Go back into BI settings/Web Server, and click the 'Refresh' button. It should now change to your actual IP address you found in step 3.
If this resolved your issue, I would suggest changing your public IP address, AND, your passwords on various web sites... Bank, shopping, email, ...
