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Error: Disk can't keep up

Posted: Mon Apr 22, 2024 10:34 am
by Elprebse
Is anyone else experiencing this error in the log, when a camera is triggered?
Started after upgrading to 5.8.9.7

Re: Error: Disk can't keep up

Posted: Mon Apr 22, 2024 10:42 am
by MikeBwca
Can you post the error?

Re: Error: Disk can't keep up

Posted: Mon Apr 22, 2024 11:04 am
by Elprebse
It looks like this:
Skærmbillede 2024-04-22 130230.png
Skærmbillede 2024-04-22 130230.png (7.49 KiB) Viewed 964 times

Re: Error: Disk can't keep up

Posted: Mon Apr 22, 2024 5:23 pm
by Car54
I'm having this too after the recent upgrade. I'm running 2 Element HDD over USB 3.0, one for new and one for storage. Camera's are writing direct to disk.

Re: Error: Disk can't keep up

Posted: Mon Apr 22, 2024 6:26 pm
by Elprebse
Seems to have been solved in today’s BI update

Re: Error: Disk can't keep up

Posted: Tue Apr 23, 2024 12:08 pm
by Car54
I updated and still have the error. Anyone have a way to test the hard drive speed?

Re: Error: Disk can't keep up

Posted: Tue Apr 23, 2024 6:50 pm
by TimG
It's built in to recent versions. Go to alert list and right click for menu. Go to database/ Status window. You can then click on the arrows to see the individual drive read/write speeds.

I checked my logs, and there were two cameras showing this. Since they are both on a powerline ethernet socket, I just rebooted that set up.

Re: Error: Disk can't keep up

Posted: Fri Apr 26, 2024 8:53 am
by Gunner
I have had the same unchanged setup for past few years, but only in last few days have I been seeing this error on quite a few of my cameras.

"It's built in to recent versions."

So, is this a "potential issue" that has "always been there" but only now visible since this error was added?
What does it mean is actually happening?? Is it saying data is being lost?

Re: Error: Disk can't keep up

Posted: Fri Apr 26, 2024 3:39 pm
by TimG
Gunner wrote: Fri Apr 26, 2024 8:53 am I have had the same unchanged setup for past few years, but only in last few days have I been seeing this error on quite a few of my cameras.

"It's built in to recent versions."

So, is this a "potential issue" that has "always been there" but only now visible since this error was added?
What does it mean is actually happening?? Is it saying data is being lost?
I meant the hard drive speed measuring part. The error is new :o

Bottom left of BI5 screen, right click on image to get menu. Database/ Status Window. You can then see your drives by scrolling with the <> buttons. My SSD for NEW (etc) looks like this:

One.png
One.png (68.55 KiB) Viewed 822 times

And if I click on the blue "maxrates" hyperlink I get this:

Two.png
Two.png (41.94 KiB) Viewed 822 times

I think Ken has highlighted that some of us have an issue that we didn't know about, and given us the tools to analyse the hard drives. I guess you can ignore the warnings, as I think the actual problem was always there, but then again, it could show an ageing hard drive - or in my case that I needed to reboot my powerline ethernet devices.

Re: Error: Disk can't keep up

Posted: Sat Apr 27, 2024 12:56 am
by mdw
I am a long time BI user and have 8+ systems running.

On my personal home, this issue popped up over the past few days. Running a robust machine with an older LSI-9260 (recalling from memory) on WD 16TB drives.

It appears to happen when it rescans/deletes old clips?
I am also running docker WSL2 on HyperV for a few other services, non that are hard drive intensive (eg NGINX Swag), but not sure of the issue.

Example:

Code: Select all

Clips: 1036 items, 5492/5502GB; D: +161.4GB, C: +745.2GB

4/26/2024 7:38:49 PM Barn: Clip: Disk can't keep up
4/26/2024 7:38:48 PM Front: Clip: Disk can't keep up
4/26/2024 7:38:48 PM Shed: Clip: Disk can't keep up
4/26/2024 7:38:36 PM Alerts: Delete: nothing to do [0.00/1.00GB, 170.0GB free] (29)
4/26/2024 7:38:36 PM New: Delete: 1 items 7.81GB [5500/5500GB, 162.2GB free] (29)

Another example:

Code: Select all

Clips: 1021 items, 5499/5502GB; D: +161.4GB, C: +744.6GB

4/25/2024 3:57:28 AM Alerts: Delete: nothing to do [0.00/1.00GB, 163.6GB free] (210)
4/25/2024 3:57:28 AM New: Delete: nothing to do [5498/5500GB, 163.6GB free] (210)
4/25/2024 3:17:29 AM Barn: Clip: Disk can't keep up (2)
4/25/2024 3:17:29 AM Back: Clip: Disk can't keep up (3)
4/25/2024 3:17:29 AM Side: Clip: Disk can't keep up (2)
4/25/2024 3:17:28 AM Front: Clip: Disk can't keep up (2)
4/25/2024 3:17:14 AM Stored: Delete: nothing to do [0/336 hrs, 0.00/1.00GB, 745.6GB free]
4/25/2024 3:00:00 AM Action: Email: