Deepstack - &Memo not working in push notifications

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Warmart
Posts: 5
Joined: Fri Aug 06, 2021 7:52 pm

Deepstack - &Memo not working in push notifications

Post by Warmart »

Hello,

Just started with BI 5 and have almost everything working. My alert clips in the UI show the Deepstack detection type (car, truck, person, etc.) but my push notifications to Android do not. In my individual camera settings, under Trigger/Immediate Actions, I have one Push Notification action, with the "Text" set to: "&CAM: &MEMO at %#I:%M %p" (without "). Everything comes through on my phone but the &MEMO.

I've tried all kinds of combinations, and also %001 macro, but it's not working. Rebooted, etc.

Any tips?

Thank you all very much!
aesterling
Posts: 44
Joined: Mon Sep 23, 2019 9:51 pm

Re: Deepstack - &Memo not working in push notifications

Post by aesterling »

As a test, what happens if you erase all the text except &MEMO
Warmart
Posts: 5
Joined: Fri Aug 06, 2021 7:52 pm

Re: Deepstack - &Memo not working in push notifications

Post by Warmart »

Just tried and I get a blank notification.
aesterling
Posts: 44
Joined: Mon Sep 23, 2019 9:51 pm

Re: Deepstack - &Memo not working in push notifications

Post by aesterling »

If you use &MEMO in another notification type, such as email or sms, do you get the same result? Let rule out the mobile app as the problem.
Warmart
Posts: 5
Joined: Fri Aug 06, 2021 7:52 pm

Re: Deepstack - &Memo not working in push notifications

Post by Warmart »

I set up an SMS and it was blank there as well. And thank you very much for your help!
Warmart
Posts: 5
Joined: Fri Aug 06, 2021 7:52 pm

Re: Deepstack - &Memo not working in push notifications

Post by Warmart »

I figured it out. You have to set the push notification on "Camera/Alerts/On Alert" not "Camera/Trigger/Immediate Actions". Guess I need to rtfm and see what the difference is between these!
aesterling
Posts: 44
Joined: Mon Sep 23, 2019 9:51 pm

Re: Deepstack - &Memo not working in push notifications

Post by aesterling »

Glad you got it working!
Warmart
Posts: 5
Joined: Fri Aug 06, 2021 7:52 pm

Re: Deepstack - &Memo not working in push notifications

Post by Warmart »

aesterling wrote: Sun Aug 08, 2021 2:38 am Glad you got it working!
Thank you again for your help!
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