BI5 Cross Camera Audio Does Not Work

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JVH
Posts: 25
Joined: Thu Mar 12, 2020 5:22 pm
Location: Kansas City, Kansas USA

BI5 Cross Camera Audio Does Not Work

Post by JVH » Fri Jun 12, 2020 9:35 pm

Hi,
I just installed 2 new ANPVIZ IP domes over our checkout registers.
They are setup cross view.
The camera on the REG4 pole looks at REG3 and vise versa.
When setup the cameras and the IP audio works fine.
But when I select OTHER and pick the opposite camera for audio, I get nothing on ether.

IE REG3 is set to use audio from REG4 and
REG4 is set to use audio from REG3.

What am I missing?

MikeBwca
Posts: 541
Joined: Thu Jun 20, 2019 5:39 am

Re: BI5 Cross Camera Audio Does Not Work

Post by MikeBwca » Sat Jun 27, 2020 5:00 pm

I tested this on two of my cameras, and got the same results. I think it's some type of loop - each one tying to get audio from the other - so neither can can anything.

JVH
Posts: 25
Joined: Thu Mar 12, 2020 5:22 pm
Location: Kansas City, Kansas USA

Re: BI5 Cross Camera Audio Does Not Work

Post by JVH » Mon Jun 29, 2020 6:33 pm

Checked with the programmer.
He says it was not designed to work that way.
But is looking at making it work that way in the future.

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