Clip/Alert Time and Length Issues

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InTheAir17
Posts: 22
Joined: Thu Jul 25, 2019 2:44 pm

Clip/Alert Time and Length Issues

Post by InTheAir17 »

Hi All,

I've been seeing weird issues with my clips and alerts. First issue is with time, clips are getting the wrong time attached to them.
Alert-Time and Length Issue.png
Alert-Time and Length Issue.png (20.45 KiB) Viewed 3208 times
The above Clip/Alert actually occurred at 11:30 PM according to the file name 'ZZ-R2L.20200510_233023.0.3.jpg', not to mention it isn't dark here at 9:56 AM. Also notice the length, 13hr. and 33 mins....not! The clips says it is 3 seconds... which is correct.

The other issue is wrong alert length but correct time of day, see below images. EDIT: The time is actually wrong, it was 5:25 PM
ClipInfo.png
ClipInfo.png (16.29 KiB) Viewed 3208 times
AlertInfo.png
AlertInfo.png (17.2 KiB) Viewed 3208 times
The time is correct but the length is off. EDIT: The time is actually wrong, it was 5:25 PM

This has been happening for several iterations of 5.2.7.x, I've now upgraded to 5.2.7.8 and did a repair/regenerate on the database but the problem persists. The database is 2GB in size, is that OK?
Blue Iris 5.x x64 | Windows 10 Home x64 | 8GB RAM | i7-4770S 2.8 GHz | Hikvision 9x4MP | Hikvision Doorbell | Dahua 2MP LPR | 120GB Intel SSD OS and Apps| 6TB Storage
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