blank camera screen when using NAS

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kicker334
Posts: 1
Joined: Sat Feb 15, 2020 8:06 pm

blank camera screen when using NAS

Post by kicker334 » Sat Feb 15, 2020 8:13 pm

I have an issue that when I have a NAS setup and I'm running blue iris as a service, the camera screens don't seem to show up when running the console.

I have a synology NAS and I record directly to the NAS. I can view the cameras from the app, the video is recording fine, and I can scrub and see the content when playing back clips.

The only thing I can't seem to do is see the cameras when I'm using the console. It appears as a black screen. If I right click in the area of the black screen, the option to change camera settings show up, and I can change each camera settings by right clicking on a different section of the console.

Does anyone have any good ideas as to why the console cameras appears blank? See the photo for reference
blank cameras.png
blank cameras.png (120.08 KiB) Viewed 684 times

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