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Error exporting settings

Posted: Fri Aug 09, 2019 12:56 pm
by tombone
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?

Re: Error exporting settings

Posted: Sun Aug 11, 2019 8:44 am
by reddawg
tombone wrote: Fri Aug 09, 2019 12:56 pm With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.

Re: Error exporting settings

Posted: Thu Aug 15, 2019 4:54 am
by tombone
reddawg wrote: Sun Aug 11, 2019 8:44 am
tombone wrote: Fri Aug 09, 2019 12:56 pm With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.

Re: Error exporting settings

Posted: Wed Sep 11, 2019 11:22 am
by tombone
tombone wrote: Thu Aug 15, 2019 4:54 am
reddawg wrote: Sun Aug 11, 2019 8:44 am
tombone wrote: Fri Aug 09, 2019 12:56 pm With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.
After upgrading unfortunately the error persists.