Page 1 of 1

Source format not supported

Posted: Thu Feb 13, 2020 10:04 pm
by CedarTree
Hello...
I have a simple setup with motion triggering recording. When I record using BI DVR, I can play back (with blank video for the first few seconds for some reason). When I record using MP4, even when the recording is done, and I try to play it back, I get "source format is corrupt". Tried googling it and searching here with no luck. Any suggestions? I tried BI on two desktops and same issue each time. Thanks in advance.

Re: Source format not supported

Posted: Sat Feb 15, 2020 10:15 am
by TimG
Hi, is it the same issue seen in this thread ? If so they have an answer:

https://blueirissoftware.com/phpbb3/viewtopic.php?t=599

Re: Source format not supported

Posted: Sat Feb 15, 2020 4:47 pm
by CedarTree
That does it. K-Lite solves the issue. Just be careful installing it - it prompts if you want some ad-ware installed.

Re: Source format not supported

Posted: Sat Feb 15, 2020 4:48 pm
by CedarTree
And thanks!