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Unable to connect service process since 5.2.2.1
Posted: Thu Mar 26, 2020 8:33 am
by nadmax
Hi Everyone,
Since update 5.2.2.1 and subsequent updates, my BI install fails to start up.
- 2020-03-26_093007.png (5.06 KiB) Viewed 4958 times
Am running an i3-4170 3.7GHz CPU / 12GB RAM / 5 Foscam cameras
I am having to resort to a system restore to revert to the last working version. Does anyone have any ideas on what the issue may be?
Thanks!
Re: Unable to connect service process since 5.2.2.1
Posted: Thu Mar 26, 2020 5:01 pm
by GSimard
Please read this post
https://blueirissoftware.com/forum/view ... f=4&t=1076 if you have Sophos installed on your computer.
Re: Unable to connect service process since 5.2.2.1
Posted: Thu Mar 26, 2020 7:26 pm
by nadmax
I have Bitdefender, I did nevertheless whitelist the files and folder locally on the host but without success unfortunately:
- 2020-03-26_201938.png (20.26 KiB) Viewed 4903 times
Re: Unable to connect service process since 5.2.2.1
Posted: Thu Apr 02, 2020 12:47 am
by ezric
nadmax wrote: ↑Thu Mar 26, 2020 7:26 pm
I have Bitdefender, I did nevertheless whitelist the files and folder locally on the host but without success unfortunately:
2020-03-26_201938.png
I added an exception with the Advanced Threat Defense, this has corrected my issue.
Re: Unable to connect service process since 5.2.2.1
Posted: Wed Apr 08, 2020 1:07 am
by BruceH
You need to add this exception in Bitdefender to solve this issue
- BlueIris Service Exception.jpg (51.02 KiB) Viewed 4785 times