Blue Iris

Hi All,

I'm having an issue with trying to enable "New Intel" as my hardware acceleration. When I enable it and save the config it reverts to "No", the CPU usage jumps up and I get an error message in the log: "HW VA Not compatible: -12." I can switch it back to "Intel" and everything is fine again. I was using the older more compatible video driver 15.40.42.5063 so I thought since the Intel hardware decoding interface was redesigned and recoded maybe the newest driver might help, but it didn't.

Since I had trouble installing the 5.2.2.2 update I figured I would uninstall, reboot, and reinstall 5.2.2.2, that hasn't helped either.

What are the requirements to run "New Intel"? See my signature for system specs. BTW, this thread started out with a similar issue but got side tracked: https://blueirissoftware.com/forum/view ... f=4&t=1072

Thanks.

Not sure if it will help or not but 5.2.2.3 is on the download site now.

I updated to 5.2.2.3 and it seems to be working fie for me.

Still won't keep the setting with 5.2.2.3 and I still get the error message.

Thixotropic, I wonder if has something to do with the graphics processor. You have a newer Intel® HD Graphics 630 and mine is a three generations older Intel® HD Graphics 4600. What video driver version are you using?

Thixotropic wrote: ↑Tue Mar 24, 2020 3:52 pm I updated to 5.2.2.3 and it seems to be working fie for me.

I'm sorry if I was unclear before; I was referring to the update in general since I've had issues with updates.

I'm not sure if I'm using the accelerator functions or not. I don't know but I'll try to find out. Where do I find these settings?

Thixotropic,

On a per camera basis, it's in settings/Video/Hardware accelerated decode. I'm using an old AMD Piledriver cpu, so I can't play

TimG wrote: ↑Wed Mar 25, 2020 5:00 pm On a per camera basis, it's in settings/Video/Hardware accelerated decode. I'm using an old AMD Piledriver cpu, so I can't play

Interesting, I checked a couple of mine and they're all set at the default. How can I tell if I can enable these, or if they'd be beneficial for me?

I see 5.2.2.4 has been released and there are two new settings 'DXVA2' and 'D3DX11VA' that replaced 'New Intel'. The new settings work but they don't seem to be better that the 'Intel' setting, actual CPU usage goes up.

I guess this feature is really in beta testing so I'm going to leave my setting at 'Intel' and wait for some stability.

InTheAir17 wrote: ↑Wed Mar 25, 2020 8:26 pm The new settings work but they don't seem to be better that the 'Intel' setting, actual CPU usage goes up.

I turned a couple of my cams to the "Intel" setting and the only thing I noticed was that the CPU usage seemed go up about 10%, maybe a little more. I'm not sure what I was supposed to see. (??)

I upgraded to 5.2.2.4 a few minutes ago and that went okay, no obvious issues that I see. CPU is still a little high but not excessive. After setting stuff to DTD a few updates ago CPU had gone down to around 20 percent or so, now it's up to around 25 or 26 percent. I set the cams back to "Default" and I don't see any real difference.