Android app issues

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callumj
Posts: 1
Joined: Wed Aug 23, 2023 6:03 am

Android app issues

Post by callumj »

Blue Iris has worked pretty flawlessly for me for years, including push notifications from the Android app. Following a playstore app update yesterday, I now get no notifications on both my android devices. Upon checking the blue iris app settings in the android system, there is no option to activate notifications. This suggests to me that something is not working properly with the latest update? Perhaps the app is not communicating with Android system that it provides notifications? Anybody else experiencing this issue?
MakoWish
Posts: 3
Joined: Wed Aug 23, 2023 8:23 pm

Re: Android app issues

Post by MakoWish »

Same here. I already opened a ticket as well, but those rarely get quick responses. I was trying to find the previous version's APK online somewhere to downgrade, but I have not yet been successful.
MakoWish
Posts: 3
Joined: Wed Aug 23, 2023 8:23 pm

Re: Android app issues

Post by MakoWish »

To note... the push notifications is not the only issue. For some reason, the app is now listed as a "System App" which is strange, but I also tried uninstalling and reinstalling, and when trying to grant file system permissions, it does absolutely nothing. You are forced to skip that, but then you can no longer save screenshots or video to your phone. I downgraded my review on the Play Store to one star until this is resolved, because I don't know what good a security camera solution is if you can't even be alerted to something going on with your cameras. I will upgrade my rating again once this is resolved or we have a workaround.
MakoWish
Posts: 3
Joined: Wed Aug 23, 2023 8:23 pm

Re: Android app issues

Post by MakoWish »

Just got a response to my ticket. They just released a fixed version in the Play Store. It does seem to resolve all the issues I noted.
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TimG
Posts: 2098
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Android app issues

Post by TimG »

Good news. I will update mine now. Don't forget to update the Play store review :mrgreen:
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Matts1984
Posts: 496
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Android app issues

Post by Matts1984 »

Which android app version do y'all have now? I'm on 3.0.42 and server version 5.7.9.6 and still no notifications as of right now. :( I definitely haven't changed any settings.

EDIT: Apparently the app change/update reverted the permissions and the app didn't automatically ask me again for notifications. I had to manually re-enable in the app settings. Working again.
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