Rural Internet

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dwellonroof
Posts: 3
Joined: Mon Nov 04, 2019 3:38 pm

Rural Internet

Post by dwellonroof »

I'm having problems with my set up maybe someone here can direct me.
I have BI v5 with it's own licence key on an old computer 30 miles away, I have it hooked to a Netgear cellular modem (LB1120) on att network and Asus router, everything is working ok except when I set it up in my iOS app it will connect if I'm next to the wifi but will not outside or with wifi off on my cell phone. Everything is typed in correctory but no connection outside network but I can connect to my other licenced BI computer at home just fine.
Is it because I'm using a hotspot for internet or??
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Thixotropic
Posts: 744
Joined: Wed Sep 04, 2019 7:20 pm
Location: Low-Earth Orbit

Re: Rural Internet

Post by Thixotropic »

Just a guess, but this sounds like it might be an issue with port-forwarding; that is, you may need to forward a port in your router so that outside connections from the app are allowed.

dwellonroof wrote: Sat Nov 16, 2019 9:49 pm I'm having problems with my set up maybe someone here can direct me.
I have BI v5 with it's own licence key on an old computer 30 miles away, I have it hooked to a Netgear cellular modem (LB1120) on att network and Asus router, everything is working ok except when I set it up in my iOS app it will connect if I'm next to the wifi but will not outside or with wifi off on my cell phone. Everything is typed in correctory but no connection outside network but I can connect to my other licenced BI computer at home just fine.
Is it because I'm using a hotspot for internet or??
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
HeneryH
Posts: 692
Joined: Thu Jul 18, 2019 2:50 pm

Re: Rural Internet

Post by HeneryH »

Just a guess, but this sounds like it might be an issue with port-forwarding
and domain name resolution.
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