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Curious about legal issues with audio

Posted: Mon Jun 29, 2020 6:38 pm
by JVH
My GM recently ask if it was legal to record audio of customers or staff.
I am not even sure about those restrictions for video.
Do I need to post something saying surveillance was being recorded in the building?

Re: Curious about legal issues with audio

Posted: Mon Jun 29, 2020 8:56 pm
by HeneryH
I'm no lawyer but where I live the issue is about does the person being recorded have a reasonable expectation of privacy.

People on the streets or in a store do not have a reasonable expectation of privacy.

Recording on a 1:1 phone conversation they might.

Re: Curious about legal issues with audio

Posted: Tue Jun 30, 2020 3:07 pm
by sparkzter
This is gonna differ the world over, what is acceptable in one country is probably not going to be the same in other countries. You would be better researching your own laws in your own country and region to get the right answer....as should you end up in court in years down the line 'someone in another country on a forum told me it was OK' is probably not going to get you off the hook! :mrgreen:

Re: Curious about legal issues with audio

Posted: Tue Jun 30, 2020 10:23 pm
by JVH
I am in Kansas.
I did some research. KS law says that people inside a public space (a business) may not be recorded without notification.
Outside there is no assumption of privacy.
So we are posting signs that Audio and Video surveillance at all times.
That way if they don't want to be recorded they can leave.
Without the signs it may be considered breach of privacy.
Aside from the signs we are adding a section in our policy manual so staff is also informed.