Still no response from customer service

[soarwitheagles]

Hi everyone!

I had Blue Iris v.4 working for years and was really happy with it.

A while back, Windows 10 on my dedicated security computer got corrupt and I had to do a clean reinstall.

I would like to upgrade from v.4 to v.5 and also pay for priority support.

Please, can anyone help me successfully connect with Blue Iris support?

Today I received a reply saying my email to them was undeliverable.

Here is the message I received:

The following recipient(s) could not be reached:

blueirissoftware@gmail.com
Error Type: SMTP
Remote server (209.85.201.26) issued an error.
hMailServer sent: RCPT TO:<blueirissoftware@gmail.com>
Remote server replied: 550-5.2.1 The user you are trying to contact is receiving mail at a rate that
550-5.2.1 prevents additional messages from being delivered. For more
550-5.2.1 information, please visit
550 5.2.1 https://support.google.com/mail/?p=ReceivingRatePerm e14si8367016qvt.59 - gsmtp

hMailServer

Please help me. I really need our security system up and running again.

Thank you,

Soar