What cpu and vid card do you have? Back when I first started I had issues related to the version of the Intel video drivers so might be worth checking an updating/dowongrading.

No idea I’m afraid, it a feature I’ve never used.

Best thing to do is to log a ticket with BI Support.

Another thing worth trying is disabling running Bi as a service then see if you can update and start the app without it crashing?

I think these forums also need a like/thank button [emoji3]

Still have this issue and it’s not only mega annoying but is the reason why I only make a single post most days. How do I email support and is it likely to be that Venessa person who previously thought that my account didn’t even exist? The problem is as I said before associated with Tapatalk as usi...

Try disabling all your cams and then see if it works?

Elefant_Man wrote:Are the last posts relate to the issue I reported? On what other site? Which .1 version of? Blue Iris or Codeprojecty AI?

The .1 update of this latest release.

Try disabling hardware acceleration within the main setup tab and in each cam then try updating?

Next step is to try disabling a cam at a time to see if it might be a cam causing the issue?

Also as far as hardware acceleration is concerned, did you also check and disable it in each cam, might need to do this if you enabled it on particular cams?

From the other site people have reported similar, going back to the .1 release seems to fix the issue?