Thoulluse wrote: ↑Mon Feb 26, 2024 4:50 pm Varifocal lens cameras have a physical zoom ring or dial around the lens barrel. This ring allows you to manually adjust the zoom level by rotating it clockwise or counterclockwise. Look for this ring on your camera lens.

I think the goal was to do it via BI rather than touching the camera.

Doesn't demo mode just mean unlicensed, banner overlay and maybe some features disabled?

I would think you could set up the new machine (living with the banner and maybe feature disable) and then move the key from the old machine to the new machine.

It's frustrating when purchasing a product doesn't guarantee access to updates or support without additional fees. Transparency and customer satisfaction should be priorities to avoid feeling misled or exploited. What is infuriating to developers is when customers demand lifetime access to the deve...

TiVo LoL

Having this hard setup might be hard but it wouldn't be too hard to just use the timeline view and move the scrubber back five seconds then hit play. No?

It's frustrating when purchasing a product doesn't guarantee access to updates or support without additional fees. Transparency and customer satisfaction should be priorities to avoid feeling misled or exploited. What is infuriating to developers is when customers demand lifetime access to the deve...

I have a question: What is the benefit of proactively providing comprehensive resources, such as downloads and explanations, to users to enhance their experience and reduce support requests? Thanks in advance! A benefit is reducing user problems for those who have chosen not to purchase support A n...

IAmATeaf wrote: ↑Wed Feb 14, 2024 4:04 am This has nothing to do with support!

You want them to do something to support your use of a product that you no longer pay support fees for.

rdchico wrote: ↑Tue Feb 13, 2024 8:20 am if i purchase support will they give me a link where i could download and help me configure it all?

The main download link on the BI home page is the current version which works if you are in-support.

IAmATeaf wrote: ↑Tue Feb 13, 2024 3:47 pm This question seems to come up every week, I wonder why BI doesn’t address it? They could easily simply put download links for all the stable releases on their website?

That would be a nice thing to do for the customers who choose not to pay for support.

This is not good. When you buy a product it is supposed to be considered bought meaning we are not asking for something free. We spent our hard earned money for the product and it should not a part of paid support. They should have posted a previous versions of the product. I have never seen a comp...