We see this a lot. It's a mess. You are correct that you either need the older version or a support plan. You can get that older version of BI5, but not from the official site; they keep them at ipcamtalk but it's not a friendly forum. I think I need to bring this to Ken's attention. I raised this ...

Doesn't demo mode just mean unlicensed, banner overlay and maybe some features disabled? I would think you could set up the new machine (living with the banner and maybe feature disable) and then move the key from the old machine to the new machine. That’s not what he wants to do, I think he want t...

Have you tried changing a few options such h265 to h264 to see if any of them enable the iframe setting?

Preethi wrote: For importing the thermal camera feed into Blue Iris alongside the normal vision stream, make sure the camera's thermal video stream is supported by Blue Iris and set the software to identify and display it.

A lot of words for a non information post?

No idea but it would be worth checking in your BI clips folders to see if that shortcut file is there?

What is infuriating to developers is when customers demand lifetime access to the developer's talents and resources without paying a penny. I personally don’t view being able to download a particular version of the product especially given the licensing model access to developers talents! Maybe the...

It's frustrating when purchasing a product doesn't guarantee access to updates or support without additional fees. Transparency and customer satisfaction should be priorities to avoid feeling misled or exploited. What is infuriating to developers is when customers demand lifetime access to the deve...

In its most basic essence you should simply be able to add a new camera, type in its IP address, then username and password, BI will then attempt to scan the IP address for camera info and bingo you should have a new camera in BI with the video stream.

So have you attempted to do this?

I stopped updating to the latest ages ago when being close to the edge of the precipice was no longer thrilling but scary [emoji3] I’m on some ancient release from way back which for me just works so haven’t felt the need to update oh and not forgetting that my support expired quite a while ago so I...

I don’t think we are ever going to agree but these types of licensing posts create negativity about the product. Especially when we harp on about the licensing model allows the use a version that was released up to when their support expired which they don’t have and can’t find and the answer from B...