Search found 2 matches

by AleksB
Sat Jun 29, 2019 8:16 pm
Forum: Blue Iris 5
Topic: Upgraded to v5 and after uninstalling v4, says I need a license
Replies: 4
Views: 1487

Re: Upgraded to v5 and after uninstalling v4, says I need a license

Hit this same issue and solved it.

Go back and find the initial key you received when purchasing BI, not one of the update keys that extends the subscription. Putting that original key in addressed the issue for me. Good luck.

Aleks
by AleksB
Sat Jun 29, 2019 8:12 pm
Forum: Blue Iris 5
Topic: deleted Version 5, Version 4 keeps asking for a license. License doesn't work. Any ideas?
Replies: 7
Views: 929

Re: deleted Version 5, Version 4 keeps asking for a license. License doesn't work. Any ideas?

I just ran into this and the fix was easy though non-intuitive. I was trying to use the renewal key I had recently received for BI4 and seeing this same message. I had to go back and grab the initial activation license key from when I first purchased BI and enter that, afterwards it worked as expect...