From the Help file: Video When triggered. Video is only recorded when the camera is in a triggered state. This can greatly save on storage space over continuous recording. The pre-trigger video buffer applies only to this type of video recording. By default, multiple trigger events are stored into o...

Since both ZeroTier and opening a port worked with BI5 remotely to your mobile phone, it appears that BI5, your router and the IOS BI5 app are working normally. It does appear to be OpenVPN having a problem so could your mobile data provider have blocked a specific port that it uses ? Is there anyth...

I noted that there are issues after updates to CPAI, and I found it necessary to reboot each time to sort it out. On a different subject, I had seen intermittant MQTT, and also some Pushover actions were missing. I looked at my actions list and noted I had ten on my drive camera with seven of them d...

Thank you for letting us know. I think many people will be trying this camera.

I found I always had to reboot the BI5/CPAI pc following updates. I'm hoping that will settle down when CPAI isn't so "Beta". It does get better with every iteration though.

Anyway, if you find a bug, and you can make it happen on demand, we can let Ken know.

How big is your Alerts folder ? Are the clip files still there in New or Stored folders ?

Well I did ask Ken, as I really don't get the static logic. He responded: The number one gotcha with static object analysis (SOA) is not understanding the purpose of the "ignore" rule. For SOA to do its thing, you want NO rules. If you add an ignore rule ("treat as not static") t...

Yes, PiHole here too. What a smile that gives you when you first get it set up. You begin to realise how hard companies are pushing their adverts on to everybody on the planet. A guy at work asked me how I know what to buy if I don't look at adverts (I avoid them on tv too). Oh dear. As for Tapatalk...

The answer from Ken is that Reolink at some stage removed the ability for Blue Iris to use the RTSP back channel for 2-way audio in their firmware and that with BI5 version 5.9.1 the help was revised to include a short list of some compatible models. He goes on to say that the best ones right now ar...

Hi, I'm wondering if it is storage. Can you show an image of the graph for storage settings ? And what does the Log show ?