Blue Iris version 5 & PTZ

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ORD312
Posts: 1
Joined: Sun Jan 19, 2020 1:50 am

Blue Iris version 5 & PTZ

Post by ORD312 » Fri Feb 07, 2020 7:15 pm

I have 2 PTZ Cams that work well with the android app but I have no PTZ control with Blue Iris
HIKVISION PTZ - DS-2DE2A404IW-DE3
DAHUA PTZ - DH-SD22204UE-GN
I have the appropriate boxes checked within Blue Iris to allow PTZ control & I even see the up-down etc. arrows on the screen. but they do not move the cam.
I e-mail'd support 4 weeks ago, no response.
Any ideas?, Thanks :roll:

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TimG
Posts: 398
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Blue Iris version 5 & PTZ

Post by TimG » Sat Feb 15, 2020 10:25 am

Hi ORD312,

I know I keep saying this, but did you use the info from the "Email Support" button in BI settings ? They will use that to prioritise support issues.
Blue Iris v5.1.0.1 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, 2 analogue cameras on Euresys Picolo Pro 2 | FX-8350 AMD Piledriver CPU, 32GB Ram, Multiple SSD and HD| Homeseer HS3(4) Pro | TVMosaic | Emby | DVBViewer |

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