Ready to give up on BI5

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Joined: Mon Aug 19, 2019 1:46 pm

Ready to give up on BI5

Post by cbunting » Tue Jan 14, 2020 10:48 pm

I am at my whits end with issues on BI5. It seems like I've been spending hours a week trying to fix issues constantly, there are updates every day almost, which makes me think it is still full of bugs.

Current problems are:

1) Mobile app / ui3 stops working sporadically, could be a few hours or a few days. Restarting the service fixes it.
2) HD over-allocates and fills up C drive... I had this problem a while back but now it has re-surfaced
3) ios mobile app sometimes will start showing "white boxes" under the preview of the alerts, and alerts no longer are accessible for that camera until a reboot.

I really liked BI and have always recommended it, have about 5 copies myself, but man, version 5 has been nothing but problems for all of my installations.

Is there a way to downgrade back to v4 by chance? Short of that I guess I am going to have to pony up the cash and buy something else
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Re: Ready to give up on BI5

Post by aherrmann » Tue Jan 14, 2020 10:53 pm

I am having issues with the UI3 page being viewed remotely only since the upgrade. It works internally.
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Re: Ready to give up on BI5

Post by broachoski » Wed Jan 15, 2020 5:28 am

I will not allow auto updated as I do not want to be a BETA tester. I started with ver several months back and it has been great. I tried a couple of updates to see what I was missing and troubles began. I wiped the slate and reinstalled my original release and all is well.
Many of the older versions are available from IPCT ... .3/history
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Re: Ready to give up on BI5

Post by WmG » Fri Jan 17, 2020 10:51 pm

Just another perspective and possibly helpful tool: BI5 has been rock solid for me using it only locally. I load each update as soon as it comes in, relying on BIUpdateHelper to bail me out if things go wrong. The one time I reverted to a previous version I notified support and heard back that the obscure "lost" functionality had been transformed to a new menu choice and was quickly back in business. I'm knocking on wood but for me BI had been a ridiculously inexpensive robust solution.
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Re: Ready to give up on BI5

Post by TimG » Sat Jan 18, 2020 10:53 am

I also update quickly to the latest version, and have had no issues since the early BI5 versions. I don't allow BI5 to automatically update though - that's a job for the weekend when I can check all is OK.

I think BI5's strength is the amazing amount of options. Unfortunately this means that there are many ways to break existing functionality as you adjust the settings.

BI is the third dvr software that I have used, and I like it.
BI5 v54711 x64 | Win10 21H1 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, Neos2, 2 SD cams | BI5:1 i5-3330, 16GB Ram, Multiple SSD and HD, Homeseer 2 HSPhone, TVMosaic | BI5:2 Ryzen 1800X, 16GB Ram, Multiple SSD and HD, Homeseer 4, Emby, DVBViewer.
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