Hard drive crashed-how to download BI 5 again?

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Midknight
Posts: 2
Joined: Mon Nov 11, 2019 11:47 pm

Hard drive crashed-how to download BI 5 again?

Post by Midknight » Tue Jan 14, 2020 5:45 pm

My hard drive crashed on my comp, I had a cloned hard drive which I swapped out and it has my old Blue Iris 4 on it. Prior to the crash, I upgraded to BI5. I have the new license key for the upgrade but cannot find a way to download BI 5 without paying for it again. I contacted support and so far all they told me was the software is available from the download page. Yes, it is IF I pay the full price for it! So does anyone know how I can get my BI 5 upgrade back? I did try the "upgrade-renwe" on the Options tab of BI 4 but when I used my new key it failed and said that key has been applied already or something along those lines.

MikeBwca
Posts: 269
Joined: Thu Jun 20, 2019 5:39 am

Re: Hard drive crashed-how to download BI 5 again?

Post by MikeBwca » Wed Jan 15, 2020 3:17 am

You can download the full version of BI from their download page. You may need to enter your BI license key... you did save it somewhere, didn't you?

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broachoski
Posts: 22
Joined: Sun Aug 04, 2019 4:27 am
Location: Texas

Re: Hard drive crashed-how to download BI 5 again?

Post by broachoski » Wed Jan 15, 2020 5:08 am

I just tried it again and it downloads with no questions asked. It is the newer ver 5.0.8.0.
https://blueirissoftware.com/
On my BI PC I am using 5.0.0.56 and do not care to upgrade as it seems flawless to me.

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