Page 2 of 2
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 17, 2019 1:28 pm
by LOOPYLOOP
had email reply from blue iris, simple solution, worked for me, this is a copy and paste of a few bits from the email
" This issue has arisen as the result of an update made to the Visual Studio C++ compiler used to build Blue Iris. Run the VCREDIST_X64.exe file that you will find in your Blue Iris 5 program files folder for 64-bit Windows, or VCREDIST_X32.exe for 32-bit Windows. "
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 17, 2019 1:35 pm
by CommonSenseAl
I'm back up and running! Running VCREDIST_X64.exe then a system restart worked for me.
First, our apologies for your inconvenience. This issue has arisen as the result of an update made to the Visual Studio C++ compiler used to build Blue Iris. It is not a bug or other problem with the software itself. In order to restore operation you may:
Run the VCREDIST_X64.exe file that you will find in your Blue Iris 5 program files folder for 64-bit Windows, or VCREDIST_X32.exe for 32-bit Windows. If this file is not found, you may run it from blueirissoftware.com/VCREDIST_X64.exe (or VCREDIST_X32.exe for 32 bit).
If this does not fix the issue, a full re-install may be required. In August we transitioned from the InstallShield installer to Advanced Installer--so your reinstallation should first start with an uninstall from the Control Panel, then install the full version from the BlueIrisSoftware website. Please be sure you backup your settings by running REGEDIT, find the key HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software\Blue Iris, right-click to export this to a file. It may later by imported just by double-clicking from Windows only (not through Blue Iris).
Once again, apologies for this unforeseen occurrence.
Thanks
Ken
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 17, 2019 4:38 pm
by roadhammer
That solution worked great. I went to the file in my BI directory and ran it. Restarted computer afterwards and now BI works fine. Thanks for the solution.
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 17, 2019 5:06 pm
by TimG
I'm glad this got sorted quickly. Neat info on the registry back up too.
Re: VCRUNTIME140_1.dll missing error
Posted: Fri Oct 18, 2019 12:12 am
by errgo57
I contacted support and the fix was to run VCREDIST_X64.exe from the BI install directory. In my case, that was C:\Program Files\Blue Iris 5\VCREDIST_X64.exe.
This corrected the problem for me.
Re: VCRUNTIME140_1.dll missing error
Posted: Sat Oct 26, 2019 9:31 am
by kayfersmum
awiredprairie wrote: ↑Thu Oct 17, 2019 12:35 pm
You should be able to fix this problem by downloading the runtime directly from Microsoft.
https://support.microsoft.com/en-us/hel ... -downloads
You'll need to download the Visual Studio 2015, 2017 and 2019 version (it's all the same).
I installed both the x86 and x64 versions (
vc_redist.x86.exe and
vc_redist.x64.exe) as these files are commonly needed in many apps and my PC runs 64 bit Windows 10. Of course, if you only have a 32-bit install of Windows, only the x86 install will work.
Once the installation was complete, Blue Iris started without issue.
Thanks for posting this information on here. Very useful
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 31, 2019 6:05 pm
by mikepapa
awiredprairie wrote: ↑Thu Oct 17, 2019 12:35 pm
You should be able to fix this problem by downloading the runtime directly from Microsoft.
https://support.microsoft.com/en-us/hel ... -downloads
You'll need to download the Visual Studio 2015, 2017 and 2019 version (it's all the same).
I installed both the x86 and x64 versions (
vc_redist.x86.exe and
vc_redist.x64.exe) as these files are commonly needed in many apps and my PC runs 64 bit Windows 10. Of course, if you only have a 32-bit install of Windows, only the x86 install will work.
Once the installation was complete, Blue Iris started without issue.
Great post! Worked great!
Re: VCRUNTIME140_1.dll missing error
Posted: Thu Oct 31, 2019 6:05 pm
by mikepapa
awiredprairie wrote: ↑Thu Oct 17, 2019 12:35 pm
You should be able to fix this problem by downloading the runtime directly from Microsoft.
https://support.microsoft.com/en-us/hel ... -downloads
You'll need to download the Visual Studio 2015, 2017 and 2019 version (it's all the same).
I installed both the x86 and x64 versions (
vc_redist.x86.exe and
vc_redist.x64.exe) as these files are commonly needed in many apps and my PC runs 64 bit Windows 10. Of course, if you only have a 32-bit install of Windows, only the x86 install will work.
Once the installation was complete, Blue Iris started without issue.
Great post! Worked great!
Re: VCRUNTIME140_1.dll missing error
Posted: Mon Nov 18, 2019 11:34 pm
by CSO
Same issue - cleared out the C++ libraries, then went to::::
https://support.microsoft.com/en-us/hel ... -downloads
and it fixed the issue first try (actually after the reboot). None of the background recordings were impacted - only the console.
Re: VCRUNTIME140_1.dll missing error
Posted: Tue Dec 29, 2020 3:01 pm
by dhmilton3