Show canceled alerts along with all other alerts

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PaulDaisy
Posts: 76
Joined: Mon Nov 25, 2024 5:06 am

Show canceled alerts along with all other alerts

Post by PaulDaisy »

I am trying to figure out why sometimes my cameras miss things, such as a massive truck driving past. One camera will alert, and another, seeing the same exact view, will not.
Is there a way to tell BI to show all alerts, not just the confirmed alerts, in the Alerts view? When I click on the lightning bolt mark, it only shows confirmed alerts.
The manual on p. 116 shows all types of alerts in the same list. How can one get that to happen? Thanks!
MikeBwca
Posts: 1125
Joined: Thu Jun 20, 2019 5:39 am

Re: Show canceled alerts along with all other alerts

Post by MikeBwca »

My previous post was wrong. The Alert View menu will list the selection for all cameras.

To have Canceled alerts in the Alert list...
1. Camera Settings / Alerts / AI Configuration
2. 'Canceled Alerts' - Change to 'Remain on alerts list'.

Canceled alerts will now appear on the alerts list.

To change back, repeat selecting 'Move to canceled alerts list'.
Or, select 'Delete' to remove the Canceled alerts.
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