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Pre-trigger record and play time do nothing

Posted: Thu Apr 18, 2024 7:35 pm
by Zazzzz
I have three HIK DS-2CD2T cameras on BI5, All works fine, but

1, Pre-trigger record and play time do absolute nothing. I walk into view and recording starts after me being in view for 2-3 seconds already.

2, How do i reverse my BI5 installation to the earlier "stable version". Selecting it does nothing after pressing okay.

Any ideas?

Re: Pre-trigger record and play time do nothing

Posted: Fri Apr 19, 2024 4:34 am
by IAmATeaf
Log a support ticket is the best way to get changes made that you feel aren’t quite right.

Re: Pre-trigger record and play time do nothing

Posted: Fri Apr 19, 2024 7:34 am
by MikeBwca
Are you recording Continiously?
Pre-Trigger only applies to When Triggered and When Alerted, per the manual.