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5.8.4.x Issue with Hikvision Cameras

Posted: Fri Jan 19, 2024 2:32 pm
by darqmedia
I have 3 Hikvision Cameras and 3 Reolink cameras, and since updating to 5.8.4.x this issue occurs -

Image

The three Hikvisions constantly show this error, however, there's nothing wrong with the streams. They record and playback without issue, however, the mobile app shows blank, red and no signal for the affected cameras as well as, obviously, filling up the log. Reverting to 5.8.3.3 resolves this, but I'd rather keep up to date. Any ideas/solutions?

Thanks in advance!

Re: 5.8.4.x Issue with Hikvision Cameras

Posted: Fri Jan 19, 2024 8:18 pm
by IAmATeaf
Yes log a support ticket to let them know of the issue.

Re: 5.8.4.x Issue with Hikvision Cameras

Posted: Sat Jan 20, 2024 3:51 pm
by lkevinl
Same exact issue here.

Re: 5.8.4.x Issue with Hikvision Cameras

Posted: Sat Jan 20, 2024 10:19 pm
by tommyboy
I can't see your image, but in this branch of BI I'm getting signal drops on 2 Hikvision cameras. Rolling back to 5.8.3.3 resolves it. I'll try the next release and see if it continues to happen, if it does maybe I'll try doing a find/inspect on it or add it as new and see if that resolves it.