The video stream was lost. Attempting to reconnect...

Janas
Posts: 1
Joined: Sat Mar 12, 2022 7:26 pm

Re: The video stream was lost. Attempting to reconnect...

Post by Janas »

Oh guys we've got a big problem :roll:
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YrbkMgr
Posts: 587
Joined: Sun Nov 24, 2019 12:56 am
Location: Chicagoland

Re: The video stream was lost. Attempting to reconnect...

Post by YrbkMgr »

First, the "source file corrupt" dialog indicates that he is not using Direct-to-Disc recording format, and does not have the codec installed to export to mp4. Best practices are to use D2D unless you have a reason not to. No offense, but... PEBCAK.

"Video stream was lost" means the camera is dropping signal. Log into the camera firmware, export the log for all events to a CSV and inspect for "Off-line Event" or any no signal event - indicators that the camera connection to the router is unstable. That's the first thing to check.
  • "Whenever I take something apart to fix it and put it back together again, I end up with like six really important looking pieces left over" -Tim Allen
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