5.4.7.0 - 5.4.7.1 Issue

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stuntflyer
Posts: 19
Joined: Thu May 07, 2020 12:31 am

5.4.7.0 - 5.4.7.1 Issue

Post by stuntflyer »

Just tried to update two of my sites to 5.4.7.1 and it seems to be stuck in some sort of update loop. It downloads and installs the update, but then when the console restarts it says there is an update available to 5.4.7.1 and it does the update again. Anyone else seeing this or is this something unique to my installs?

Problem actually seems to be 5.4.7.1 update is not installing because after installation of 5.4.7.1 it starts back up as 5.4.7.0 and informs you that 5.4.7.1 is available. Maybe the version check code has a problem and it is not recognizing the .1 update has been applied?
BI latest versions at numerous sites on both Intel and AMD platforms.
MikeBwca
Posts: 1115
Joined: Thu Jun 20, 2019 5:39 am

Re: 5.4.7.0 - 5.4.7.1 Issue

Post by MikeBwca »

Getting the same thing.

Reverted back to 5.4.6.3. I'm sure BI will get this resolved asap.
DaveStLou
Posts: 6
Joined: Fri Sep 06, 2019 9:35 pm

Re: 5.4.7.0 - 5.4.7.1 Issue

Post by DaveStLou »

I'm getting the same update loop this morning. After a few times, I was able to hit the cancel button on the download window.

I changed settings to stop automatically applying updates and emailed support.
stuntflyer
Posts: 19
Joined: Thu May 07, 2020 12:31 am

Re: 5.4.7.0 - 5.4.7.1 Issue

Post by stuntflyer »

DaveStLou wrote: Wed May 26, 2021 11:44 am I'm getting the same update loop this morning. After a few times, I was able to hit the cancel button on the download window.

I changed settings to stop automatically applying updates and emailed support.
Yup - this is why I do not run any of my installations with auto updates. It is a nice feature to have, but can create some headaches if you are supporting multiple sites.
BI latest versions at numerous sites on both Intel and AMD platforms.
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: 5.4.7.0 - 5.4.7.1 Issue

Post by TimG »

I just updated from 5.4.6.3 to 5.4.7.1 with no issues. No auto updates here either !
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stuntflyer
Posts: 19
Joined: Thu May 07, 2020 12:31 am

Re: 5.4.7.0 - 5.4.7.1 Issue

Post by stuntflyer »

Whatever it was, it appears to have been fixed as I just tried the same two BI instances it failed on earlier this morning and they updated fine now to 5.4.7.1.
BI latest versions at numerous sites on both Intel and AMD platforms.
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