The video stream was lost. Attempting to reconnect...

[MichaelM]

When I click on an alert in the UI3 interface, a yellow error message pops up that says "The video stream was lost. Attempting to reconnect...". If go into the developer console, I can see that the request for the /file/clips@563... file is getting a 503 (Service Unavailable) error. I checked "C:\Program Files\Blue Iris 5\Log" to see if there was any logs that may indicate the problem, that folder is empty. Under Server Status, CPU is only at 6%, and Memory at 60%.

Does anyone have any suggestions on how to fix this?

[MichaelM]

Switching from mp4 to BVR seems to have fixed this. I still think it's odd that it doesn't work with mp4 though.

[MichaelM]

Well, now it's doing it even for .bvr, and since they're BVR I cant seem to review them manually either. Any suggestions?

[aerostar]

I get this mostly with my 4K cameras. It's either a bandwidth or a codec issue (h.265). Still trying to isolate the problem. Very finicky these cameras are.

[Tdot]

I'm getting the same issue. Cameras not 4k. Anyone has an answer to this?