Unable to connect service process since 5.2.2.1

[nadmax]

Hi Everyone,

Since update 5.2.2.1 and subsequent updates, my BI install fails to start up.

2020-03-26_093007.png (5.06 KiB) Viewed 4936 times

Am running an i3-4170 3.7GHz CPU / 12GB RAM / 5 Foscam cameras

I am having to resort to a system restore to revert to the last working version. Does anyone have any ideas on what the issue may be?

Thanks!

[GSimard]

Please read this post https://blueirissoftware.com/forum/view ... f=4&t=1076 if you have Sophos installed on your computer.

[nadmax]

I have Bitdefender, I did nevertheless whitelist the files and folder locally on the host but without success unfortunately:

2020-03-26_201938.png (20.26 KiB) Viewed 4881 times

[ezric]

I have Bitdefender, I did nevertheless whitelist the files and folder locally on the host but without success unfortunately:

2020-03-26_201938.png

I added an exception with the Advanced Threat Defense, this has corrected my issue.

[BruceH]

You need to add this exception in Bitdefender to solve this issue

BlueIris Service Exception.jpg (51.02 KiB) Viewed 4763 times