Source format not supported

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CedarTree
Posts: 3
Joined: Thu Feb 13, 2020 9:56 pm

Source format not supported

Post by CedarTree » Thu Feb 13, 2020 10:04 pm

Hello...
I have a simple setup with motion triggering recording. When I record using BI DVR, I can play back (with blank video for the first few seconds for some reason). When I record using MP4, even when the recording is done, and I try to play it back, I get "source format is corrupt". Tried googling it and searching here with no luck. Any suggestions? I tried BI on two desktops and same issue each time. Thanks in advance.
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TimG
Posts: 1114
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Source format not supported

Post by TimG » Sat Feb 15, 2020 10:15 am

Hi, is it the same issue seen in this thread ? If so they have an answer:

https://blueirissoftware.com/phpbb3/viewtopic.php?t=599
BI5 v54904 x64 | Win10 21H1 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, Neos2, 2 SD cams | BI5:1 i5-3330, 16GB Ram, Multiple SSD and HD, Homeseer 2 HSPhone, TVMosaic | BI5:2 Ryzen 1800X, 16GB Ram, Multiple SSD and HD, Homeseer 4, Emby, DVBViewer.
CedarTree
Posts: 3
Joined: Thu Feb 13, 2020 9:56 pm

Re: Source format not supported

Post by CedarTree » Sat Feb 15, 2020 4:47 pm

That does it. K-Lite solves the issue. Just be careful installing it - it prompts if you want some ad-ware installed.
CedarTree
Posts: 3
Joined: Thu Feb 13, 2020 9:56 pm

Re: Source format not supported

Post by CedarTree » Sat Feb 15, 2020 4:48 pm

And thanks!
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