Pre-trigger record and play time do nothing

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Zazzzz
Posts: 5
Joined: Thu Apr 18, 2024 11:05 am

Pre-trigger record and play time do nothing

Post by Zazzzz »

I have three HIK DS-2CD2T cameras on BI5, All works fine, but

1, Pre-trigger record and play time do absolute nothing. I walk into view and recording starts after me being in view for 2-3 seconds already.

2, How do i reverse my BI5 installation to the earlier "stable version". Selecting it does nothing after pressing okay.

Any ideas?
IAmATeaf
Posts: 502
Joined: Mon Jun 17, 2019 7:48 pm

Re: Pre-trigger record and play time do nothing

Post by IAmATeaf »

Log a support ticket is the best way to get changes made that you feel aren’t quite right.
MikeBwca
Posts: 1102
Joined: Thu Jun 20, 2019 5:39 am

Re: Pre-trigger record and play time do nothing

Post by MikeBwca »

Are you recording Continiously?
Pre-Trigger only applies to When Triggered and When Alerted, per the manual.
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