No Audio

[Peek1]

BI used to have audio, now, no audio. Using Amcrest cameras. If I remotely login to the cameras, I have audio. If I use BI, there's no audio, so it must be a problem with BI. Audio channel is enabled for each camera. BI settings show audio is enabled. The speaker icon is enabled and when I click on it, it goes green, but there's no audio. Any ideas?

[rdxny]

If you right click on the camera's display in BI's main console, do you see "Play Live Audio" as the second item under camera settings? If so, is it bold (enabled)??

[Peek1]

Tried that, the speaker icon turns green, but there's no audio.

[rdxny]

how about in BI's camera settings, video tab, Video tab, click on configure, do you have anything in the Audio Stream Profiles? Mine is "64kbps G.711 u-law"

[Peek1]

Mine has the same. I tried this also: When BI is open and I open a camera's audio, I went to my PC's audio settings and tested it. I hear sound, so there's no problem with my PC's sound. I also updated Windows 11 and my audio driver. Again, there must be a disconnect somewhere within BI.