Error exporting settings

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tombone
Posts: 11
Joined: Fri Jul 05, 2019 2:21 pm

Error exporting settings

Post by tombone » Fri Aug 09, 2019 12:56 pm

With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?

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reddawg
Posts: 52
Joined: Sun Jun 30, 2019 11:29 am

Re: Error exporting settings

Post by reddawg » Sun Aug 11, 2019 8:44 am

tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.

tombone
Posts: 11
Joined: Fri Jul 05, 2019 2:21 pm

Re: Error exporting settings

Post by tombone » Thu Aug 15, 2019 4:54 am

reddawg wrote:
Sun Aug 11, 2019 8:44 am
tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.

tombone
Posts: 11
Joined: Fri Jul 05, 2019 2:21 pm

Re: Error exporting settings

Post by tombone » Wed Sep 11, 2019 11:22 am

tombone wrote:
Thu Aug 15, 2019 4:54 am
reddawg wrote:
Sun Aug 11, 2019 8:44 am
tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.
After upgrading unfortunately the error persists.

MikeBwca
Posts: 146
Joined: Thu Jun 20, 2019 5:39 am

Re: Error exporting settings

Post by MikeBwca » Thu Sep 12, 2019 4:48 pm

Not that it helps...
https://support.symantec.com/us/en/arti ... 12638.html
1314, 0x00000522, A required privilege is not held by the client.
You could examine the windows BI regestry to see if it looks strange.

Maybe export the Windows BI regestry, then, load it back to see it it complains. Maybe that will 'clear' something that's not valid.

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