Onfiv getEvents Error 8000ffff

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Bernard
Posts: 3
Joined: Fri Apr 12, 2024 7:02 am

Onfiv getEvents Error 8000ffff

Post by Bernard »

Anybody with a Reolink 5MP Videodoorbell using Onvif with Blue Iris

I have send an email to support but after the sencond email i send send to Ken suddenly my email is marked as spam and refussed and i could not send the below information, so i am hoping someone had a solution here on the forum.

I am getting getEvents Error 8000ffff nonstop
mcvoss
Posts: 23
Joined: Sun Sep 17, 2023 11:42 pm

Re: Onfiv getEvents Error 8000ffff

Post by mcvoss »

I use the POE version w/ no issues.

Post your camera settings for BI and in the Reolink app.
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TimG
Posts: 2146
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Onfiv getEvents Error 8000ffff

Post by TimG »

Bernard, did it work at any time, or has it never worked ? Just asking in case you didn't know that you have to enable ONVIF in the camera software itself before BI5 can read it.

And sending follow up emails to Support is known to invoke the spam filters :o
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Bernard
Posts: 3
Joined: Fri Apr 12, 2024 7:02 am

Re: Onfiv getEvents Error 8000ffff

Post by Bernard »

TimG wrote: Sat Apr 13, 2024 7:08 pm Bernard, did it work at any time, or has it never worked ? Just asking in case you didn't know that you have to enable ONVIF in the camera software itself before BI5 can read it.

And sending follow up emails to Support is known to invoke the spam filters :o
i never used it but since some Blue iris build back its misses motion triggers and i also use the recording option on the doorbell wirth a sd card so i will never missing an trigger and recording, so i was thinking to use the onvif triggers from the reolink but encounter this issue. I have the wifi version but its connected with an ethernet cable and wifi is not in use.

If it is a known issue with an reply mails why dont they fix that, this way customers can never use support if its marked as spam . BTW i send it again with gmail and that one did not gwas makred as spam but they never answer back.

Cheers
Bernard
Posts: 3
Joined: Fri Apr 12, 2024 7:02 am

Re: Onfiv getEvents Error 8000ffff

Post by Bernard »

mcvoss wrote: Sat Apr 13, 2024 5:31 pm I use the POE version w/ no issues.

Post your camera settings for BI and in the Reolink app.
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I have the WiFi version but its connected with an ethernet cable and i dont use wifi.
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