2 way sound not working

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timmmmah
Posts: 3
Joined: Sat Oct 26, 2019 10:32 pm

2 way sound not working

Post by timmmmah » Sat Oct 26, 2019 10:44 pm

IP2M-841E unable to get sound out of the speaker of the camera. Trying from BI android app ver. 2.0.68 and BLUE IRIS version: 5.0.5.2 x64.

I can get sounds from the camera but not the speaker in the camera. RTSP: 554 Discovery: 80 Make: Amcrest Model: ProHD RTSP/HTTP (also tried: ProHD/IP2/IP3*)

PTZ setting : Amcrest/Dahua

If I use the AMCREST app it works just fine for having sound go to the speaker. Any suggestions would be a great help.

firebyrd1971
Posts: 6
Joined: Wed Jun 19, 2019 12:27 pm

Re: 2 way sound not working

Post by firebyrd1971 » Thu Oct 31, 2019 12:50 pm

I have been having the same issues with all my Amcrest cameras since BI5 came out, I submitted a ticket on Oct. 14th 2019 but still no response. So much for purchasing BI5 and upgrading my support , no response is not acceptable. I used BI4 for years without any issue then BI5 comes out and everything goes haywire. Really considering going to something else for my surveillance needs. Not happy at all lately with no support anymore.

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TimG
Posts: 224
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: 2 way sound not working

Post by TimG » Thu Oct 31, 2019 9:04 pm

timmmmah !

Please send a message to support to see if they know about the issue. Use the button from the general settings in BI5 to ensure you have your licence info included. I have always had a response from support when I have sent a message that way, and I send quite a few !
Blue Iris v5.0.6.10 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, 2 analogue cameras on Euresys Picolo Pro 2 | FX-8350 AMD CPU, 32GB Ram, Multiple SSD and HD| Homeseer HS3 Pro | TVMosaic | Emby | DVBViewer |

timmmmah
Posts: 3
Joined: Sat Oct 26, 2019 10:32 pm

Re: 2 way sound not working

Post by timmmmah » Fri Nov 01, 2019 1:51 am

I filed ticket too. I was hoping someone already had a fix for the issue that is the point of the forums

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TimG
Posts: 224
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: 2 way sound not working

Post by TimG » Sat Nov 02, 2019 4:17 pm

that is the point of the forums
Indeed it is :roll:
Blue Iris v5.0.6.10 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, 2 analogue cameras on Euresys Picolo Pro 2 | FX-8350 AMD CPU, 32GB Ram, Multiple SSD and HD| Homeseer HS3 Pro | TVMosaic | Emby | DVBViewer |

MikeBwca
Posts: 202
Joined: Thu Jun 20, 2019 5:39 am

Re: 2 way sound not working

Post by MikeBwca » Sun Nov 03, 2019 3:37 am

timmmmah wrote:
Sat Oct 26, 2019 10:44 pm
IP2M-841E unable to get sound out of the speaker of the camera. Trying from BI android app ver. 2.0.68 and BLUE IRIS version: 5.0.5.2 x64.

I can get sounds from the camera but not the speaker in the camera. RTSP: 554 Discovery: 80 Make: Amcrest Model: ProHD RTSP/HTTP (also tried: ProHD/IP2/IP3*)

PTZ setting : Amcrest/Dahua

If I use the AMCREST app it works just fine for having sound go to the speaker. Any suggestions would be a great help.
Do you have the settings enabled properly in the BI Settings & the BI Camera settings? Sorry for asking. Just making sure.

timmmmah
Posts: 3
Joined: Sat Oct 26, 2019 10:32 pm

Re: 2 way sound not working

Post by timmmmah » Sun Nov 03, 2019 9:40 pm

Yes . I have tried tons of settings even when I know the ones I have are correct none work. If you have the same camera and have it working on the latest please let me know what your settings are.

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