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PTZ Control not showing on web / Android
Posted: Sun Oct 20, 2019 6:47 pm
by inczes
I have an Eyecam PTZ Onvif compatible camera. Every PTZ related control works flawlessly from the UI including the presets, however no PTZ control box is shown on web ui and on android is inactive. I've activated every PTZ enabling setting from camera PTZ tab..Any ideas?
Re: PTZ Control not showing on web / Android
Posted: Mon Oct 21, 2019 6:54 pm
by Dewcal
I found that I needed to use the Chrome browser on android to access the PTZ controls.
Re: PTZ Control not showing on web / Android
Posted: Tue Oct 22, 2019 5:22 am
by MikeBwca
In BI options, User, edit the userid you use to login from the web/Android. Then enble 'PTZ Control'.