I have been a BI user for over 10 years now and have been amazed at what BI can do.
For some strange reason none of my cams will produce an ALERT.
The alert I have configured is to play a sound, WAV file. It tests ok when I push the TEST button.
But when the cam triggers for a real trigger, the alert does not happen.
And on the BI status box the alert column stays at ZERO.
On the BI main screen when a trigger happens all of the correct indicators in the upper righthand corner of that particular cam show correctly and a JPG is produced just like I have setup on the RECORD tab so all of that is working properly, just no alert.
I do have on the alert tab “When this camera is triggered” and for trigger sources I have every motion zone and ANY selected.
I see no reason why the alert is not happening. On all three cams.. For real triggers.
Blue Iris Release 5.8.9.8 X64 (4/22/2024)
I do have a license key so I am getting all of the updates.
OS is Win10 and I have installed all of the updates.
I have 3 cameras, all are SUNBA brand and all are PTZ
All are working normally and as expected.
Thanks
Pete
No alert for any of my 3 cams
Re: No alert for any of my 3 cams
Where are you configuring the alerts and what is their destination?
Re: No alert for any of my 3 cams
Late last night I stumbled over what fixed this for me. I don't understand why BI started working, regarding alerts, but it did started to work and is working now.
On the BI config screen, under storage, I had the ALERTS location as an "unmanaged folder"
I always had this set like this because I really don't use the alerts location.
But when I changed it to "managed folder, unmanaged drive"... right after that the alerts I have setup on each cam, play a WAV file, started to work.
And the wavs are playing after each cam trigger....
I have no idea why BI is behaving like this but I am no complaining.
I also clicked on "add to the alerts list. Hi-res JPEG files" and sure enough BI posts one JPEG to the alerts location just like it should.
I guess BI wants to manage that particular location.
Pete
On the BI config screen, under storage, I had the ALERTS location as an "unmanaged folder"
I always had this set like this because I really don't use the alerts location.
But when I changed it to "managed folder, unmanaged drive"... right after that the alerts I have setup on each cam, play a WAV file, started to work.
And the wavs are playing after each cam trigger....
I have no idea why BI is behaving like this but I am no complaining.
I also clicked on "add to the alerts list. Hi-res JPEG files" and sure enough BI posts one JPEG to the alerts location just like it should.
I guess BI wants to manage that particular location.
Pete