Page 1 of 1

Nelly's TZ5M Camera

Posted: Thu Aug 29, 2019 12:51 pm
by astroiroc
I managed to get the 5Mp turret camera video to show up in BI but I can't seem to get the motorized zoom to work. It does work with the CameraViewer software from Nelly's but I'm sure that its a setting in the PTS tab of the software. Any help out there Thank you in advance

Re: Nelly's TZ5M Camera

Posted: Thu Aug 29, 2019 3:07 pm
by HeneryH
What are the results when you do an 'inspect' on the camera vi BI?

I had a case with some Dahuas where there were two login users: a base one for video and a second one for ONVIF.

Once I set the user credentials to the camera ONVIF user rather than the base user then my zoom worked in BI.

Re: Nelly's TZ5M Camera

Posted: Thu Aug 29, 2019 7:58 pm
by astroiroc
What am I looking for in the inspect window there is a line that says
Has PTZ service: /onvif/ptz_service

theres not a camera model option in tne PTXZ tab so im using the ONVIF (OXML)

I didn't see a place to upload the text from the inspect feature

Thanks HeneryH

Re: Nelly's TZ5M Camera

Posted: Sat Aug 31, 2019 5:27 pm
by HeneryH
That looks like a good response. Not sure what else it might be.

Mine is a Dahua but there might be something that stands out to you as you compare the PTZ settings.