Nelly's TZ5M Camera

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astroiroc
Posts: 2
Joined: Thu Aug 29, 2019 12:46 pm

Nelly's TZ5M Camera

Post by astroiroc » Thu Aug 29, 2019 12:51 pm

I managed to get the 5Mp turret camera video to show up in BI but I can't seem to get the motorized zoom to work. It does work with the CameraViewer software from Nelly's but I'm sure that its a setting in the PTS tab of the software. Any help out there Thank you in advance

HeneryH
Posts: 73
Joined: Thu Jul 18, 2019 2:50 pm

Re: Nelly's TZ5M Camera

Post by HeneryH » Thu Aug 29, 2019 3:07 pm

What are the results when you do an 'inspect' on the camera vi BI?

I had a case with some Dahuas where there were two login users: a base one for video and a second one for ONVIF.

Once I set the user credentials to the camera ONVIF user rather than the base user then my zoom worked in BI.

astroiroc
Posts: 2
Joined: Thu Aug 29, 2019 12:46 pm

Re: Nelly's TZ5M Camera

Post by astroiroc » Thu Aug 29, 2019 7:58 pm

What am I looking for in the inspect window there is a line that says
Has PTZ service: /onvif/ptz_service

theres not a camera model option in tne PTXZ tab so im using the ONVIF (OXML)

I didn't see a place to upload the text from the inspect feature

Thanks HeneryH

HeneryH
Posts: 73
Joined: Thu Jul 18, 2019 2:50 pm

Re: Nelly's TZ5M Camera

Post by HeneryH » Sat Aug 31, 2019 5:27 pm

That looks like a good response. Not sure what else it might be.

Mine is a Dahua but there might be something that stands out to you as you compare the PTZ settings.

Image

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