HIK and two way audio

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Freightdog
Posts: 1
Joined: Thu Feb 04, 2021 9:49 pm

HIK and two way audio

Post by Freightdog » Sat Jun 19, 2021 3:32 pm

Hi all. Sorry if this has been asked before, and please direct me to the relevant post if necessary.

I have two HIK 2386G2ISU/SL cameras all working well apart from two way audio. I can hear the cameras audio through the desktop and the app, but when I try to talk back through the app, the camera just emits static. I had resolved one problem, where all I got was feedback at the desktop, by changing from Generic RTSP to HIK in the BI camera settings. Is there a specific audio setting for these cameras to allow two way talk?

I also have two HIK2442 cameras on which the two audio works fine, but I can't see where I have anything different in their setup.

Any help would be appreciated.
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