Restarted after unexpected shutdown

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war4peace
Posts: 19
Joined: Fri Oct 27, 2023 6:34 am

Restarted after unexpected shutdown

Post by war4peace »

Hello all,

After correctly updating Blue Iris, since several versions ago, each time an update is performed, there's a critical log entry:

Code: Select all

Restarted after unexpected shutdown (5.8.4.0/1500/240)
The shutdown was not unexpected (it was triggered by the update process).
Furthermore, the critical entry reappears in the log in Blue iris interface even after manually clearing it, and the System Tray icon always has a red X blinking over it. There is no way to clear it.
This wasn't the case in the past, I was able to clear the log entry and clean up the system tray icon.

Is there a way to fix this behavior?
IAmATeaf
Posts: 466
Joined: Mon Jun 17, 2019 7:48 pm

Re: Restarted after unexpected shutdown

Post by IAmATeaf »

From what I’ve seen BI has always done this when performing an update. Not too sure about not being able to clear the error though.

Raise a support ticket and maybe they can look at fixing the issue
war4peace
Posts: 19
Joined: Fri Oct 27, 2023 6:34 am

Re: Restarted after unexpected shutdown

Post by war4peace »

Thank you, I have written a Support ticket.
polinkuer12
Posts: 1
Joined: Wed Jan 17, 2024 8:05 am

Re: Restarted after unexpected shutdown

Post by polinkuer12 »

Has your problem been resolved? I can't delete it either
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