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Error exporting settings

Posted: Fri Aug 09, 2019 12:56 pm
by tombone
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?

Re: Error exporting settings

Posted: Sun Aug 11, 2019 8:44 am
by reddawg
tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.

Re: Error exporting settings

Posted: Thu Aug 15, 2019 4:54 am
by tombone
reddawg wrote:
Sun Aug 11, 2019 8:44 am
tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.

Re: Error exporting settings

Posted: Wed Sep 11, 2019 11:22 am
by tombone
tombone wrote:
Thu Aug 15, 2019 4:54 am
reddawg wrote:
Sun Aug 11, 2019 8:44 am
tombone wrote:
Fri Aug 09, 2019 12:56 pm
With version 4.8.4.5 x64 we are getting an error when trying to export settings: Error exporting registry key: 1314.
Does anybody have a clue what could be the issue?
Did this problem exist prior to Blue Iris version 4.8.4.5? If not, then I would recommend updating to the latest/last version of Blue Iris 4, which is 4.8.6.3 x64. If you are unable to check for new updates within Blue Iris 4 application then download the update from https://blueirissoftware.com/40/update64.exe and run it. It will update your version from 4.8.4.5 x64 to 4.8.6.3 x64.
I will try that. Thanks.
After upgrading unfortunately the error persists.

Re: Error exporting settings

Posted: Thu Sep 12, 2019 4:48 pm
by MikeBwca
Not that it helps...
https://support.symantec.com/us/en/arti ... 12638.html
1314, 0x00000522, A required privilege is not held by the client.
You could examine the windows BI regestry to see if it looks strange.

Maybe export the Windows BI regestry, then, load it back to see it it complains. Maybe that will 'clear' something that's not valid.