masks/hotspots/motion highlights issue

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polyal
Posts: 3
Joined: Mon Jul 01, 2019 7:07 pm

masks/hotspots/motion highlights issue

Post by polyal » Mon Jul 01, 2019 7:27 pm

Why am i getting motion detection / hotspots and masks displaying on playback
when it isn't selected in any camera properties

if i insert a mask on a camera it will show on 'any' playback regardless of when it was recorded

if i export as mp4 and play on say media player
everything is normal so its not on the recorded clips

it seems like the settings of the playback viewer need adjusting
is there anyway this can be done

i have uninstalled and reinstalled the prog but it does not cure it

am am using v4.2

MikeBwca
Posts: 99
Joined: Thu Jun 20, 2019 5:39 am

Re: masks/hotspots/motion highlights issue

Post by MikeBwca » Tue Jul 02, 2019 3:30 am

Use Direct-to-disc. No overlays or masking will be recorded.

If you want the date/time/camera-name on the recorded video, use the cameras gui to turn them on, and, any other overlay it has that you want.

polyal
Posts: 3
Joined: Mon Jul 01, 2019 7:07 pm

Re: masks/hotspots/motion highlights issue

Post by polyal » Tue Jul 02, 2019 2:11 pm

the masks are not recorded they just show up when recorded clips are played back in blue iris
if the clip is exported as mp4 no masking appears on any clip???

polyal
Posts: 3
Joined: Mon Jul 01, 2019 7:07 pm

Re: masks/hotspots/motion highlights issue

Post by polyal » Tue Jul 02, 2019 3:05 pm

it doesn't record masks it just shows them when i play clips back in BI
if i export as mp4 the clips are as should be played back on media player

nbobz
Posts: 2
Joined: Sun Jun 30, 2019 8:39 pm

Re: masks/hotspots/motion highlights issue

Post by nbobz » Wed Jul 03, 2019 11:01 pm

When in playback mode, try right clicking on the image and make sure that you do not have "Test run through motion detector" selected.

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