Extended support says Expired, but it isn't

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sspeed
Posts: 2
Joined: Tue Jun 18, 2019 7:23 pm

Extended support says Expired, but it isn't

Post by sspeed » Tue Sep 17, 2019 6:51 pm

My license renews every year in May.  I renewed and paid this year.

I was going to upgrade my v4 to v5 and I see a message that says Extended Expired, 8/24/2019.   What is this?  Why does my status say expired and can I upgrade?

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