New camera Alerts

artamous75
Posts: 19
Joined: Mon Apr 05, 2021 6:10 pm
Location: Antelope, CA

New camera Alerts

Post by artamous75 »

I just added 2 cameras to my system and see the attached Alerts. Any ideas on what is the cause and fix?

Cameras: RLC-1212A and RLC-1224A
BI Release: 5.8.5.3 x64
Attachments
camera setting 2.png
camera setting 2.png (5.78 KiB) Viewed 1362 times
camera setting 1.png
camera setting 1.png (5.83 KiB) Viewed 1362 times
User avatar
TimG
Posts: 2098
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: New camera Alerts

Post by TimG »

For the first one, have a look at Video/Config and see what the receive buffer is set to. Try increasing it.

Do these cameras have settings for I-frames (key frames) ?
Forum Moderator.
Problem ? Ask and we will try to assist, but please check the Help file.
artamous75
Posts: 19
Joined: Mon Apr 05, 2021 6:10 pm
Location: Antelope, CA

Re: New camera Alerts

Post by artamous75 »

Thanks for the reply:

* Im not sure what I-frames (key frames) are, or if my camera has that. Any idea on what to look for on the camera web console?

* The buffer was set to 6.0, i bumped it to 10.0 but still get the alert. Is there a dont go over this buffer size?
GGW
Posts: 2
Joined: Tue Jan 30, 2024 9:30 pm

Re: New camera Alerts

Post by GGW »

Quick answer is buffer can be set as large as you need, but uses memory, since you are running 12 meg cameras I would try starting at 12 meg for the buffer and increase by 4 meg up to 32 meg and see what result you have. key frames are a whole picture in the frame instead of just what has changed. I don't know if Reolink gives that adjustment in these cameras or not, but more frames mean a larger record size and more data to analyze.

Please post back your findings and maybe some screen shots of the reolink software camera settings, as I am looking at buying 3 of these cameras or something similar.

Thanks

G
artamous75
Posts: 19
Joined: Mon Apr 05, 2021 6:10 pm
Location: Antelope, CA

Re: New camera Alerts

Post by artamous75 »

Does this look like the setting you are talking about? Interframe Space?
Attachments
RLC-1224A stream setting.png
RLC-1224A stream setting.png (79.27 KiB) Viewed 1231 times
User avatar
TimG
Posts: 2098
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: New camera Alerts

Post by TimG »

Yes, try that at 1x and post the BI5 stream settings again.
Forum Moderator.
Problem ? Ask and we will try to assist, but please check the Help file.
artamous75
Posts: 19
Joined: Mon Apr 05, 2021 6:10 pm
Location: Antelope, CA

Re: New camera Alerts

Post by artamous75 »

Here you go.
Attachments
buffer setting.png
buffer setting.png (16.36 KiB) Viewed 1229 times
after 1x change.png
after 1x change.png (8.99 KiB) Viewed 1229 times
artamous75
Posts: 19
Joined: Mon Apr 05, 2021 6:10 pm
Location: Antelope, CA

Re: New camera Alerts

Post by artamous75 »

Other settings that may help troubleshoot.
Attachments
Settings 2.png
Settings 2.png (46.7 KiB) Viewed 1228 times
Settings.png
Settings.png (53.04 KiB) Viewed 1228 times
User avatar
Pogo
Posts: 396
Joined: Tue Jul 18, 2023 7:21 pm
Location: Reportedly in the Area

Re: New camera Alerts

Post by Pogo »

Set your substreams to /h264Preview_01_sub

You may also want to try selecting Reolink in the Make then 'Find/Inspect' to see what gets spit out.
User avatar
Pogo
Posts: 396
Joined: Tue Jul 18, 2023 7:21 pm
Location: Reportedly in the Area

Re: New camera Alerts

Post by Pogo »

And the elephant in the room is....

What type of system are you running for BI? You'll need some horespower to run those cameras effectively.
Post Reply