5.8.4.[45] Update and Frame Rate

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jsprinceiii
Posts: 6
Joined: Wed Oct 18, 2023 3:37 pm

5.8.4.[45] Update and Frame Rate

Post by jsprinceiii »

I performed an update to 5.8.4.4, and also 5.8.4.5 this past weekend, and had problems with most of my Amcrest Cameras.
Frame rates were all below 1.0. Reverting back to 5.8.3.3 corrected the problem. I tried the update a second time, and
the problem appears to follow the update. Currently back on 5.8.3.3.
IAmATeaf
Posts: 466
Joined: Mon Jun 17, 2019 7:48 pm

Re: 5.8.4.[45] Update and Frame Rate

Post by IAmATeaf »

Log a support ticket so that the developer is aware.
jsprinceiii
Posts: 6
Joined: Wed Oct 18, 2023 3:37 pm

Re: 5.8.4.[45] Update and Frame Rate

Post by jsprinceiii »

Support responded.
Looks like Audio was enabled on the camera's that were having problems.
Not sure how or why it was enabled. Disabled and reinstalled both updates with no problems after.
Now running 5.8.5.0.

Awesome Support Team!!
IAmATeaf
Posts: 466
Joined: Mon Jun 17, 2019 7:48 pm

Re: 5.8.4.[45] Update and Frame Rate

Post by IAmATeaf »

So the cams have no audio?
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