Not connecting to RCA Doorbell cam after update

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Thixotropic
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Not connecting to RCA Doorbell cam after update

Post by Thixotropic »

I have the RCA Video doorbell and after the latest update, BI will no longer connect to the camera at all, displaying the error "8000274c (Failed to connect) 0".

Nothing changed in my system, only the update. Any suggestions, or just wait to see if the next update fixes it?

Doorbell cam:
https://www.amazon.com/gp/product/B07GN355R6/
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
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TimG
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Location: Nottinghamshire, UK.

Re: Not connecting to RCA Doorbell cam after update

Post by TimG »

If you have the back up files in the BI5 folder, then I suggest going back to the previous version to see if you are right. If you don't have them, then I may have them. Let me know.
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Thixotropic
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Re: Not connecting to RCA Doorbell cam after update

Post by Thixotropic »

After a little nosing around, I found that the latest update changed the IP setting for this one camera.

According to the router and the camera web interface the cam is still on its assigned IP; manually changing the setting in BI fixed the issue. Weird, but not fatal.
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
kingofnowhere
Posts: 2
Joined: Mon Nov 29, 2021 11:46 am

Re: Not connecting to RCA Doorbell cam after update

Post by kingofnowhere »

Hi,
I did some meddling and lost the RCA boor bell connection configurations, i tried restoring back from old backups but the URL and stream profiles are blank :( .
Can any one help me what the connection configs must be. I do have the username and pwd (the QR code password) but can't remember rest of it.
I know am supposed to be providing some URL parameters like /streaming/channel/101, not able to get the correct combo.

Please help
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Thixotropic
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Location: Low-Earth Orbit

Re: Not connecting to RCA Doorbell cam after update

Post by Thixotropic »

Mine are as follows:


Make: Generic Onvif
Model: *RTSPH.264/H.265/MJPG/MPEG4
Media/RTSP port: 88
Discovery port: 888
Stream Profile (prof)_name) Main: /videoMain
Blue Iris 5.x x64 | Windows 10 Pro x64 | 16GB RAM | i7-7700 3.6 GHz | 1TB HDD | 2TB RAID NAS | 9 Cameras | Almost Dual NIC | 2KVA UPS
kingofnowhere
Posts: 2
Joined: Mon Nov 29, 2021 11:46 am

Re: Not connecting to RCA Doorbell cam after update

Post by kingofnowhere »

Thixotropic wrote: Fri Sep 22, 2023 4:22 am Mine are as follows:


Make: Generic Onvif
Model: *RTSPH.264/H.265/MJPG/MPEG4
Media/RTSP port: 88
Discovery port: 888
Stream Profile (prof)_name) Main: /videoMain
thanks, will try it out
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