Erros messages in log

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dh3jhz
Posts: 2
Joined: Wed Aug 07, 2019 6:47 am

Erros messages in log

Post by dh3jhz »

Hi folks,

since NO ONE answers my support mails my last try to get answers is here:

I go several messages like:

iOS push failure -1
NVENC Setup failed: -301 for streamin temp 3222489

Can someone explain this to me?
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reddawg
Posts: 145
Joined: Sun Jun 30, 2019 11:29 am

Re: Erros messages in log

Post by reddawg »

dh3jhz wrote: Wed Aug 07, 2019 6:51 am iOS push failure -1
The "iOS push failure" error message could be a problem with a specific version of Blue Iris app or iOS mobile client. I would recommend upgrading both to the latest version.
dh3jhz wrote: Wed Aug 07, 2019 6:51 am NVENC Setup failed: -301 for streamin temp 3222489
The "NVENC Setup failed" message has something to do with "Hardware accelerated decode" in Blue Iris Settings -> Cameras. Without knowing more about your PC setup, cameras and Blue Iris version and configuration, I would be guessing? I am surmising that you may have a NVidia card that either doesn't support NVENC or can't handle H.265/H.264+ video encoding from your IP cameras. Try changing your camera's video encoding to H.264. If you don't have an NVidia GPU then try changing Blue Iris "Hardware accelerated decode" to "Intel" or "No".

Please see the following link to learn which Nvidia hardware that offer hardware encoding capability:
https://developer.nvidia.com/video-enco ... ort-matrix

Please post more information about your PC, GPU, Camera's and Blue Iris configuration.

What Processor make and model are you using like Intel i7-4770?
What GPU are you using like Intel HD Graphics 4600?
What video encoding are you using on your IP cameras like H.264, H.264+ or H.265?
What version of Blue Iris are you using?
Blue Iris v5.3.9.10 | Win10 x64 version 22H2 | Dahua IPC-HFW2100, Amcrest IP2M-841W, Hikvision MINI PT DS-2CD2F52F-IS, Edimax IC-3030iWn | Intel i5-2500 CPU, 8GB Ram, Samsung 860 EVO 512GB SSD, WD Black 1TB HD.
MikeBwca
Posts: 1082
Joined: Thu Jun 20, 2019 5:39 am

Re: Erros messages in log

Post by MikeBwca »

dh3jhz wrote: Wed Aug 07, 2019 6:51 am Hi folks,

since NO ONE answers my support mails my last try to get answers is here:

I go several messages like:

iOS push failure -1
NVENC Setup failed: -301 for streamin temp 3222489

Can someone explain this to me?
I was getting a similar error 'NVENC Setup failed: 483 for 'streaming temp 7010432' in BI v4'. The errors just started showing up for quite a while... Then just stopped - didn't find out why. Then, I upgraded to BI5.

This is the reply I got from BI Support...
...the error means that you have selected Nvidia encoding, yet your card either does not support it, or you are using more than it allows. Many cards only allow 1 or 2 encoding sessions. Please see this matrix:

https://developer.nvidia.com/video-enco ... ort-matrix
dh3jhz
Posts: 2
Joined: Wed Aug 07, 2019 6:47 am

Re: Erros messages in log

Post by dh3jhz »

Ok Thanks a lot. I had problems using NVIDIA encoding.
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